Listed below are just a few of the many concierge services that we are skilled at providing for our guests. If you have questions contact us at 717-464-2711 x2618 or email us.
Special Gifts
Have a special present for your loved one delivered to your room and waiting for you upon arrival.
- Bakery Baskets
- Chocolates
- Cake
- And anything else you can imagine!
Restaurant Reservations
Allow us to make any reservations for you.
Tickets
We would be delighted to provide tickets (many discounted!) to local attractions and have them waiting for you upon arrival.
Driving Directions
Call ahead and we can have maps and direction cards for your itinerary waiting for you upon arrival.
Appointments
Call and allow us to set up tee times and spa appointments.
Child Care
Need a night out or a day off while staying with us? We will be happy to arrange childcare for you. (PRIOR NOTICE OF TWO WEEKS REQUIRED)
Pet Policy
As part of our commitment to provide the highest level of service to our guests, The Willow Valley Resort welcomes dogs staying with their owners. Select rooms only. Download the Willow Valley Resort Pet Policy for details.
Transportation
We provide complimentary transportation to and from the hotel from the Lancaster train and bus station, and the Lancaster airport. (Between the hours of 9:00a.m. and 7:00p.m. Prior notice of 48 hours is required.)


